Creating Successful Business Connections Virtually

Posted by & filed under ASG News, Association Communication, Association Events, Blog, Industry News, Success Stories, Tips and Ideas.

Business as usual and 2020 are two terms that go together about as well as oil and water in today’s climate. To that end, the COVID-19 outbreak has forced associations to reassess the status quo of standard annual events. The Southern Association of Wholesale Distributors, a.k.a. “The Southern,” was no exception. Here’s how the 97-year… Read more »

This Thanksgiving, Count your Blessings (not your calories).

Posted by & filed under Success Stories, Tips and Ideas, Uncategorized.

This Thanksgiving, Count your Blessings (not your calories). By: Abby Burns, Program Coordinator Although Thanksgiving is the theme of November, giving thanks should not only be done one month a year! Here at Association Services Group, we have so much to be thankful for, however, sometimes being thankful is the last thing that comes to… Read more »

Hello … is anybody there?

Posted by & filed under Tips and Ideas.

Hello … is anybody there? By: Gene Ballard, Vice President of Administrative Services I don’t know about you but I dislike automated voice recordings.  It is very frustrating to call a company and an automated voice comes on saying; ‘Hello, please press 1 for conference services … press 2 for accounting … press 3 for technical… Read more »

5 Qualities of Excellent Customer Service

Posted by & filed under Association Communication, Success Stories, Tips and Ideas.

5 Qualities of Excellent Customer Service By Kendra Tyner, Program Coordinator Have you ever had an amazing customer service experience? What about a negative experience? Our experiences immediately form our opinion of an organization or brand for better or for worse. Companies either thrive or fail based on the preconceived notions of their customers. Have… Read more »

Bringing Generations Together: How to Bridge the Gap

Posted by & filed under Association Events, Success Stories, Tips and Ideas.

Bringing Generations Together: How to Bridge the Gap By: Jenna Jones, Program Coordinator Being relatable is a key component of any association. There are those that have served in the industry planting seeds for many years, while others are just entering the industry looking for ways to set themselves apart.  Whether you are considered a… Read more »

Parli What? The Basics of Parliamentary Procedure

Posted by & filed under AMC Information, Association Communication, Association Meetings, Tips and Ideas.

Parli What? The Basics of Parliamentary Procedure By: Abby Burns, Program Coordinator In association management we regularly hold board meetings for our clients.  Often, boards turn to our management team to make sure they are executing business correctly and efficiently. In order to do this, they must ensure they are knowledgeable about the structure of… Read more »