Business as usual and 2020 are two terms that go together about as well as oil and water in today’s climate. To that end, the COVID-19 outbreak has forced associations to reassess the status quo of standard annual events. The Southern Association of Wholesale Distributors, a.k.a. “The Southern,” was no exception. Here’s how the 97-year… Read more »
Tips and Ideas
This Thanksgiving, Count your Blessings (not your calories).

This Thanksgiving, Count your Blessings (not your calories). By: Abby Burns, Program Coordinator Although Thanksgiving is the theme of November, giving thanks should not only be done one month a year! Here at Association Services Group, we have so much to be thankful for, however, sometimes being thankful is the last thing that comes to… Read more »
Why Snail Mail is Back in Style

Why Snail Mail is Back in Style By: Steena Hymes, Program Coordinator How many marketing emails did you receive today? How many of those did you read and how many did you send straight to your deleted folder? When email marketing first appeared on the scene, it was a revolutionary step that gave brands a… Read more »
Watch A ‘Day in the Life’ of Association Management Companies
Association Services Group participated in AMC Institute‘s ‘Day in the Life’ series! Watch Katie Oxford, Caitlin Hyatt and Debbie Brady discuss how and why associations benefit from working with an association management company.
6 Lessons in Creating a Lasting Impression

6 Lessons in Creating a Lasting Impression By: Debbie Alexander, Program Coordinator On my morning commute a few weeks ago, the radio announcer asked a question: What was the one thing your parents did when you were a child that has stayed with you through adulthood? I couldn’t help but wonder what lasting impression I… Read more »
Hello … is anybody there?

Hello … is anybody there? By: Gene Ballard, Vice President of Administrative Services I don’t know about you but I dislike automated voice recordings. It is very frustrating to call a company and an automated voice comes on saying; ‘Hello, please press 1 for conference services … press 2 for accounting … press 3 for technical… Read more »
5 Qualities of Excellent Customer Service

5 Qualities of Excellent Customer Service By Kendra Tyner, Program Coordinator Have you ever had an amazing customer service experience? What about a negative experience? Our experiences immediately form our opinion of an organization or brand for better or for worse. Companies either thrive or fail based on the preconceived notions of their customers. Have… Read more »
Bringing Generations Together: How to Bridge the Gap

Bringing Generations Together: How to Bridge the Gap By: Jenna Jones, Program Coordinator Being relatable is a key component of any association. There are those that have served in the industry planting seeds for many years, while others are just entering the industry looking for ways to set themselves apart. Whether you are considered a… Read more »
5 Habits that Increase Accounting Productivity

5 Habits that Increase Accounting Productivity By: Dolores Thomason, Assistant Director of Accounting They say the devil is in the details and this is never more evident than in an accounting department. Accounting and finances require a lot of careful attention and focus. Here are five easy habits you can incorporate into your daily routine… Read more »
Parli What? The Basics of Parliamentary Procedure

Parli What? The Basics of Parliamentary Procedure By: Abby Burns, Program Coordinator In association management we regularly hold board meetings for our clients. Often, boards turn to our management team to make sure they are executing business correctly and efficiently. In order to do this, they must ensure they are knowledgeable about the structure of… Read more »